Rental terms and conditions

1. AGE

PLEASE BE ADVISED THAT THE MINIMUM AGE OF A RENTER IS 25, THE MAXIMUM AGE IS 70.

2. CONDITION AND RETURN OF A CAR

RENTED VEHICLE MUST BE RETURNED TO THE LOCATION INDICATED IN THE RENTAL AGREEMENT BY THE DATE AND TIME SPECIFIED IN THE RENTAL AGREEMENT. RENTED VEHICLE HAS TO BE RETURNED IN THE SAME CONDITION AS YOU RENTED IT, EXCEPT FOR ORDINARY WEAR.

IF RENTED VEHICLE IS RETURNED EXCESSIVELY DIRTY OR WITH UNPLEASANT ODOR (INCLUDING SMOKE), A CLEANING CHARGE UP TO $350.00 MAY BE APPLIED.

3. ADDITIONAL DRIVER

RENTER HAS THE RIGHT TO ADD AN ADDITIONAL DRIVER INTO THE RENTAL AGREEMENT FOR FREE.

ADDITIONAL DRIVER MUST MEET THE SAME QUALIFICATIONS AS THE PRIMARY ONE. BOTH THE PRIMARY AND ADDITIONAL DRIVERS MUST APPEAR IN PERSON AT PICK UP TIME.
*** THERE IS ONLY ONE ADDITIONAL DRIVER ALLOWED
*** USE OF A RENTED VEHICLE BY ANYONE WHO IS NOT AN AUTHORIZED DRIVER IS THE BREACH OF THE RENTAL AGREEMENT TERMS AND ENTAILS A NUMBER OF CONSEQUENCES INCLUDING VOID OF THE INSURANCE AND ADDITIONAL COVERAGE(S) IN CASE OF AN ACCIDENT

4. ADDITIONAL EQUIPMENT

CHILD SAFETY SEATS ARE AVAILABLE FREE OF CHARGE. IF RENTED CHILD SEAT IS NOT RETURNED IN THE SAME CONIDITION AS IT WAS RENTED, A REASONABLE CLEANING CHARGE MAY BE APPLIED.

IF RENTED CHILD SEAT IS RETURNED DAMAGED, REPAIR/REPLACEMENT CHARGE WILL BE APPLIED. IF YOU RENT CHILD SAFETY SEAT FROM US, YOU ARE SOLELY RESPONSIBLE FOR PROPER CHOICE AND INSTALLATION OF SUCH SEAT. DRIVER WITH CHILDREN MUST REFER TO THE CURRENT CHILD PASSENGER SAFETY LAWS.

GPS NAVIGATION UNITS ARE AVAILABLE FREE OF CHARGE.

5. DELIVERY SERVICE

WE DELIVER YOUR RENTED CAR WITHIN THE AREA OF MIAMI AND FORT LAUDERDALE FREE OF CHARGE FOR THE RENTALS OF 7 DAYS AND MORE. IN OTHER CASES AN ADDITIONAL CHARGE MAY APPLY.

6. DRIVER'S LICENSE

A VALID DRIVER'S LICENSE IN EACH DRIVER'S NAME MUST BE PROVIDED AT PICK UP TIME. DRIVER'S LICENSE MUST BE ISSUED AT LEAST 1 YEAR PRIOR THE PICK UP DATE.

ALL NON-US DRIVER'S LICENSE HOLDERS MUST PRODUCE A VALID PASSPORT OR OTHER VALID GOVERNMENT ISSUED PHOTO ID AS THE SECONDARY FORM OF IDENTIFICATION AT PICK UP TIME. THE NAME IN PASSPORT MUST MATCH THE NAME IN DRIVER'S LICENSE.

INTERNATIONAL DRIVER'S LICENSE IS REQUIRED, IF ORIGINAL IS NOT IN LATIN ALPHABET.

ALL DOCUMENTS MUST BE PRESENTED IN ORIGINAL.

FOR DRIVER'S LICENSES FROM COUNTRIES WHICH ARE NOT THE PART OF THE INTERNATIONL DRIVER'S LICENSE TREATY, AN OFFICIAL TRANSLATION OF THE LICENSE MUST BE PRESENTED WITH THE ORIGINAL LICENSE.

7. FUEL POLICY

IN COMPLIANCE WITH LAW OUR FUEL POLICY IS FULL - FULL. IT MEANS THAT ALL OUR VEHICLES ARE PROVIDED FOR RENT WITH ABSOLUTELY FULL TANK OF GAS AND SHOULD BE RETURNED WITH THE ABSOLUTELY FULL TANK AS WELL.

IF NOT AN ADDITIONAL CHARGE MAY APPLY.
ALL OUR VEHICLES USE GASOLINE (WARNING: THERE ARE NO DIESEL ENGINES IN OUR FLEET).

8. HONOR RESERVATION

YOUR RESERVATION IS HELD 1 HOUR AFTER THE SCHEDULED PICK UP TIME, UNLESS YOU INFORM US ABOUT THE DELAY IN ADVANCE.
YOUR CONFIRMED RENTAL RATE APPLIES TO EXACT RESERVATION PERIOD SPECIFIED IN THE RENTAL AGREEMENT.

IF YOU EXTEND YOUR RESERVATION, NEW RATE MIGHT BE APPLIED. ANY EXTENSION OF YOUR RESERVATION IS CONSIDERED NEW.

THERE IS NO REFUND, IF A CAR IS RETURNED EARLIER THAN SCHEDULED DROP OFF TIME SPECIFIED IN THE RENTAL AGREEMENT. IF RENTED CAR IS RETURNED AFTER THE RENTAL AGREEMENT EXPIRATION, WE PROVIDE YOU WITH 59 MINUTES OF A GRACE PERIOD TO RETURN CAR FREE OF ADDITIONAL CHARGE. IF A CAR IS RETURNED AFTER SUCH GRACE PERIOD, AN ADDITIONAL LATE RETURN CHARGE APPLIES. THERE IS NO REFUND, IN CASE OF CANCELLATION OF YOUR RESERVATION. IF YOU NEED TO BOOK MULTIPLE CARS FOR THE SAME OR OVERLAPPING TIME PERIODS, PLEASE MAKE SURE YOU USE DIFFERENT NAMES FOR EACH RESERVATION. OTHERWISE, THE DUPLICATE NAME RESERVATION MIGHT BE CANCELLED BY THE BOOKING SYSTEM. ORANGE RENT A CAR IS NOT RESPONSIBLE FOR ANY CANCELLED RESERVATIONS.

9. INSURANCE AND COVERAGE

ALL THE VEHICLES OF ORANGE RENT A CAR ARE INSURED ACCORDING TO THE LAWS OF THE STATE OF FLORIDA. THE INSURANCE INCLUDES THIRD PARTY LIABILITY IN CASE OF AN ACCIDENT FOR UP TO $10,000 FOR BODILY INJURY PER PERSON, UP TO $20,000 FOR BODILY INJURY PER ACCIDENT AND UP TO $10,000 FOR PROPERTY DAMAGE PER ACCIDENT.

COMPREHENSIVE AND COLLISION COVERAGE OF EACH VEHICLE INCLUDES $1,000 DEDUCTIBLE.

10. GEOGRAPHIC RESTRICTIONS

UNDER NO CIRCUMSTANCES MAY RENTED CAR LEAVE THE STATE OF FLORIDA. ANY RENTER WHO DRIVES A CAR OUTSIDE THE STATE OF FLORIDA, WILL BE CHARGED FOR BORDER CROSSING AND A MILEAGE CHARGE FOR EACH MILE OF ENTIRE RENTAL MILEAGE.

ALL OUR CARS ARE EQUIPPED WITH ELECTRONIC GPS LOCATOR DEVICES WHICH ALLOW US TO FIND A CAR AND DISABLE IT REMOTELY, IF WE DEEM NECESSARY. THE ELECTRONIC GPS DEVICE USES CELLULAR PHONE AND RADIO SIGNALS TO TRANSMIT DATA. THEREFORE, YOUR PRIVACY IS NOT GUARANTEED.

11. ONE WAY RENTALS

ONE WAY RENTALS ARE NOT ALLOWED.

12. OPENING HOURS

WE OPEN FOR BUSINESS EVERY DAY FROM 8:00 AM TO 08:00 PM.

OUT OF HOURS PICK UP / DROP OFF ARE CONDUCTED UNDER THE FOLLOWING CONDITIONS:

  1. YOU HAVE CONTACTED US AND PROVIDED US WITH ALL NECESSARY INFORMATION;
  2. WE HAVE POSSIBILITY TO CONDUCT SUCH PICK UP / DROP OFF AT THE REQUESTED TIME AND WE EXPRESSED OUR CONSENT TO YOU;
  3. OUT-OF-HOURS CHARGE $59.95 IS APPLIED IN CASE OF OUT OF HOURS PICK UP / DROP OFF. OUT OF HOURS CHARGE IS REFLECTED IN YOUR BILL AFTER THE RENTAL AGREEMENT CLOSING, NOT IMMEDIATELY. IN CASE OF UNEXPECTED DELAY ON PICK UP OR NECESSITY TO PICK UP / DROP OFF A CAR AT THE TIME OTHER THAN SPECIFIED IN YOUR RESERVATION, PLEASE CONTACT US AS SOON AS POSSIBLE. WE WILL STRIVE TO ACCOMODATE YOU RESERVATION.

13. OTHER TERMS

RENTAL AGREEMENT CANNOT BE ISSUED FOR A PERIOD, LONGER THAN 30 DAYS. IF YOU HAVE RESERVATION FOR A PERIOD LONGER THAN 30 DAYS, YOU MUST VISIT OUR RENTAL OFFICE ON 30TH DAY THAT TO PROVIDE A CAR FOR AN INSPECTION AND MAINTENANCE AND RENEW YOU RENTAL AGREEMENT.

RENTAL RATE IN ORIGINAL RESERVATION IS GUARANTEED FOR THE ORIGINAL RENTAL PERIOD ONLY. IN CASE OF DATE / TIME CHANGES OR EXTENSION OF YOUR RENTAL, THE RATE MAY CHANGE.

ORANGE RENT A CAR RESERVES THE RIGHT TO REJECT A RENTAL WITHOUT EXPLANATION.

14. PARKING AND TRAFFIC VIOLATIONS

YOU ARE ABSOLUTELY LIABLE FOR ALL PARKING AND TRAFFIC VIOLATIONS (WITH RELATED FEES) OCCURRED WITHIN YOUR RENTAL PERIOD.

IF TICKET / CITATION ISSUING AUTHORITY NOTIFIES US THAT WE ARE LIABLE FOR YOUR VIOLATION, WE WILL CHARGE YOU FOR $100.00 OF ADMIN FEE IN ADDITION TO TICKET / CITATION AMOUNT FOR EACH SUCH NOTIFICATION. WE RESERVE THE RIGHT TO TRANSFER LIABILITY FOR A TICKET OR CITATION TO YOUR NAME OR PAY IT IN FULL ON YOUR BEHALF AND THEN REIMBURSE OUR EXPENSES BY CHARGE AGAINST YOUR CREDIT CARD.

15. PAYMENT POLICY

ALL MAJOR CREDIT CARDS ARE ACCEPTED. WE ABSOLUTELY DO NOT ACCEPT PREPAID CARDS, MINIATURE KEY TAG STYLE CARDS AND CHECKS AS A PAYMENT METHOD.

IN ORDER TO USE A CREDIT CARD, THE FOLLOWING REQUIREMENTS MUST BE MET.

1) VALID DRIVER'S LICENSE AND CREDIT CARD MUST BE IN THE SAME NAME (RENTER'S NAME);

2) CREDIT CARD MUST HAVE AVAILABLE FUNDS TO BE TAKEN AS THE SECURITY DEPOSIT.
DEBIT CARDS ARE ACCEPTED, IF THE FOLLOWING REQUIREMENTS ARE MET.

1) VALID DRIVER'S LICENSE AND DEBIT CARD MUST BE IN THE SAME NAME (RENTER'S NAME);

2) DEBIT CARD MUST HAVE AVAILABLE FUNDS TO BE TAKEN AS THE SECURITY DEPOSIT.
ENTIRE RENTAL AND SECURITY DEPOSIT AMOUNTS ARE PAID IN FULL AT THE PICK UP TIME.

16. TOLL ROADS

THERE ARE MANY TOLL ROADS IN THE STATE OF FLORIDA. FOR YOUR CONVENIENCE ALL THE VEHICLES OF ORANGE RENT A CAR ARE EQUIPPED WITH TRANSPONDERS GIVING YOU THE OPPORTUNITY TO USE TOLL ROADS UNLIMITED TIMES AND BYPASS ALL TOLL BOOTHS.

AT THE END OF THE RENTAL PERIOD YOU WILL BE PROVIDED WITH THE AMOUNT DUE TO BE PAID BY YOU FOR THE ACTUAL USE OF TOLL ROADS.

17. RESIDENCE

IN ORDER TO CONFIRM YOU ARE A NON-FLORIDA RESIDENT, YOU MUST PROVIDE ORIGINAL OF THE DRIVER'S LICENSE IN YOUR NAME ISSUED BY A NON-FLORIDA AUTHORITY AND RETURN AIRLINE TICKET IN YOUR NAME TO A COUNTRY OR A STATE OF YOUR RESIDENCE.

18. ROADSIDE ASSISTANCE SERVICE

FOR YOU CONVENIENCE WE OFFER ROADSIDE ASSISTANCE SERVICE FREE OF CHARGE.

ROADSIDE ASSISTANCE SERVICE ALLOWS YOU TO GET OUR HELP IN CASE OF BREAKDOWN.

19. SECURITY DEPOSIT

SECURITY DEPOSIT IS CHARGED AGAINST YOUR CREDIT CARD AT THE PICK UP TIME.

THE EXACT DEPOSIT AMOUNT IS DETERMINED AT RENTAL COMMENCEMENT AND DEPENDS ON DIFFERENT FACTORS, SUCH AS BUT NOT LIMITED TO CAR CLASS, DRIVER'S AGE, PAYMENT METHOD. USUALLY IT VARIES FROM $500 TO $1000.

SECURITY DEPOSIT IS REFUNDED WITHIN 7 BUSINESS DAYS FROM THE ACTUAL DROP OFF DATE. IF RENTED CAR IS RETURNED DAMAGED, THE DEPOSIT IS NOT REFUNDED UNTIL A CLAIM IS SETTLED.

WE MAY USE THE SECURITY DEPOSIT TO PAY ALL AMOUNTS OWED TO US UNDER THE RENTAL AGREEMENT TERMS. ORANGE RENT A CAR RESERVES THE RIGHT TO CHARGE YOUR CREDIT CARD DURING THE RENTAL PERIOD FOR AN ADDITIONAL ESTIMATED AMOUNT REQUIRED TO COVER UNEXPECTED EXPENSES (IF ANY) ARISING OUT FROM YOUR RENTAL.

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